Frequently Asked Questions

Our service provides protection against distributed denial-of-service (DDoS) attacks using Reverse-proxy technology. We filter all incoming traffic on our side, detect and block malicious traffic, and only allow clean traffic to your server. This ensures uninterrupted operation of your site, even during large-scale attacks, without the need to use CAPTCHA or other mechanisms that may annoy users.

Our unique advantage is that we do not use CAPTCHA or similar authentication forms for traffic filtering. Instead, we use advanced Reverse-proxy technology that intercepts all traffic and analyzes it on our side. We effectively block all malicious requests and only allow legitimate ones, minimizing delays and ensuring uninterrupted operation of your site without degrading user experience.

A Reverse-proxy is a server that stands between your site and its users. It receives requests from clients, filters them for malicious traffic, and forwards only safe requests to your server. Thus, attacks aimed at overloading your server are stopped on our side, protecting your site from overloads and failures.

We do not use CAPTCHA because it can negatively affect user experience, increasing interaction time and causing frustration. Instead, we fully rely on our traffic filtering mechanism using machine learning and deep analysis technologies, which allows us to effectively block DDoS attacks without interfering with the user.

We protect against all major types of DDoS attacks: network-level (L3/L4) attacks including SYN flood, UDP flood, ICMP flood, as well as application-level (L7) attacks such as HTTP flood, Slowloris, Slow POST. Our system also effectively blocks amplification, DNS amplification, and other complex attack vectors.

Connecting to our protection system takes from 5 to 15 minutes. We provide simple instructions for setting up DNS records, and our support team is ready to help at any stage of connection. In most cases, protection starts working immediately after changing DNS records.

We provide 24/7 technical support through various communication channels: email, chat in the control panel, and phone. Response time depends on the selected tariff plan: from 6 hours for Standard to 20 minutes for Enterprise. Our team consists of certified cybersecurity specialists.

Yes, our protection works not only for websites but also for APIs and mobile applications. We support protection for REST API, GraphQL, WebSocket connections, and other protocols. Our system adapts to the specific needs of your application and provides protection against attacks on mobile APIs.